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Customer Care
Time Warner Cable policies Customer Care
Contact Info | New Customers | Services | Bill Pay Options| FAQ| Diagrams | User Guides | Service Guarantee | Bill of Rights | Policies | Dig Safely | Control Your TV
Time Warner Cable policies include:
  • Cable Modem Service Subscription Agreement
  • Operator Acceptable Use Policy
  • Time Warner Cable and Affiliated ISPs Subscriber Privacy Notice

See the official notices



You can contact Time Warner Cable’s local Customer Service Center at 1-866-321-CABLE                        (2225),
24 hours a day, 7 days a week.

Online Support


Minimum browser requirements: IE5+, Netscape 4.75+ or Mozilla 1.6 on a PC; Netscape or Mozilla on a Macintosh.
Online Payment
Pay your bill online
Use convenient autopay option

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