Time Warner Cable - New York's Capital Region

TWAlbany

Around Town

TWAlbany

Customer Care
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Time Warner Cable serves Capital Region customers from Albany to Port Henry -- and from Cherry Valley to Pittsfield and Athol, Mass. Our service is guaranteed: if we're late for an appointment to hook you up, the installation free; if we're late on a service call you get a $20 credit. Read our complete service guarantee.

CONTACT INFO

Call Time Warner Cable's 24/7 local customer service center at 1-866-321-CABLE (2225)
(In Athol, Mass., call 978-575-1002 or 978-575-1085)
MOVING? Check out all the local offices of Time Warner Cable around the country

Main office (see map)
1021 Highbridge Road
Schenectady, NY 12303
Front Counter and Drive-up Hours
Monday - Friday 8:30am - 7pm
Saturday 9am - 5pm
24-Hour Customer Service: 1-866-321-CABLE (2225)

Albany (see map)
130 Washington Avenue Extension
Albany, New York 12203
Front Counter Hours
Monday - Friday 8:30am - 7pm
Saturday 9am - 5pm
24-Hour Customer Service: 1-866-321-CABLE (2225)

Amsterdam (see map)
4848 State Highway 30
Amsterdam, NY 12010
Front Counter Hours
Monday - Friday 8:30am - 5pm
Saturday 9am - noon
24-Hour Customer Service: 1-866-321-CABLE (2225)

Battenkill (see map)
75 Main Street
Greenwich, NY 12834
Front Counter Hours
Monday - Friday 9am - 5pm
24-Hour Customer Service: 1-866-321-CABLE (2225)

Glens Falls (see map)
250 Ridge Street
Glens Falls, NY 12801
Front Counter Hours
Monday - Friday 8:30am - 5pm; Saturday 9am - 1pm
24-Hour Customer Service: 1-866-321-CABLE (2225)

Gloversville / Johnstown
See new address in Amsterdam
24-Hour Customer Service: 1-866-321-CABLE (2225)

Saratoga Springs (see map)
174 West Street
Saratoga, NY 12866
Front Counter Hours
Monday - Thursday 8:30am - 6pm; Friday 9am -5pm; Saturday 9am - 1pm
24-Hour Customer Service: 1-866-321-CABLE (2225)

Schenectady (see map)
1021 Highbridge Road
Schenectady, NY 12303
Front Counter and Drive Thru Hours
Monday - Friday 8:30am - 7pm
Saturday 9am - 5pm
24-Hour Customer Service: 1-866-321-CABLE (2225)

Troy (see map)
50 Water Plant Road
Troy, New York 12182
Front Counter Hours
Monday - Friday 8:30am - 7pm
Saturday 9am - 1pm
24-Hour Customer Service: 1-866-321-CABLE (2225)

Pittsfield (see map)
4 Federico Drive
Pittsfield, MA 01201
Front Counter Hours
Monday - Friday 8:30am - 6pm
Saturday 9am - 12pm
24-Hour Customer Service: 1-866-321-CABLE (2225)

Athol (see map)
104 New Athol Road
Orange, MA 01364
Front Counter Hours
Monday, Wednesday & Friday 8:30am - 5:30pm
Tuesday 9:30am - 5:30pm
Thursday 8:30am - 6:30pm
Customer Service: 978-575-1002 or 978-575-1085

Send questions via email to Road Runner or cable television help personnel.

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LOONEY TUNES, characters, names and all related indicia are trademarks of and © Warner Bros. (s04)
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You can contact Time Warner Cable’s local Customer Service Center at 1-866-321-CABLE (2225),
24 hours a day, 7 days a week.

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